I am so frustrated at this point! I see other people here have had issues with the same seller. They run two stores, an eBay shop and a website. I have ordered from them in the past, both through eBay and the web store, but it seems lately they are just ripping people off.
I placed an order for $173 worth of stuff, including a Bigsby B70 tremolo ($85 of the total!). They sent me an arbitrary $44 refund against my total.
The Bigsby and a selector switch never came. Between the missing parts, the taxes paid, and the shipping overcharge (the shipping price didn't change even though 90% of the weight wasn't included!) they should have refunded me closer to $110. As I see it, they still owe me $66, but I'm sure I'll never get it.
Their phone number, on file with PayPal (!), is disconnected: 803.661.5984. They don't answer emails after a week of trying: [email protected], [email protected], [email protected]
Further, they can't charge NYS tax because they aren't operating in NYS anymore nor do they have a storefront here. He relocated to South Carolina! I'm sure the NYS Tax board will be interested in this. I am filing complaint with them today, as well.
I filed a claim with PayPal - watch out for them too! They told me they only protect a buyer when it's non-receipt. I explained that this WAS a case of non-receipt. They said they only offer non-receipt protection when each item is purchased separately! They also claim they only offer seller protection if you purchase goods through eBay, even if it's from a PayPal authorized seller through a legitimate web store.
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