Usacomplaints.com » Shops, Products, Services » Complaint / Review: Guardian Security Tulsa Oklahoma - Guardian Security is deceptive and will not stand behind the product they sell. #582101

Complaint / Review
Guardian Security Tulsa Oklahoma
Guardian Security is deceptive and will not stand behind the product they sell

A warning if you are looking for a security system for your home, Guardian security in Tulsa Oklahoma can Guarantee that you will be trapped in a contract and they will not service the hardware they install in your home.
We contracted with Guardian for a two year contract, about 6 months into the contract we decided to rid ourselves of Cable TV and telephone etc as we have Cell phones, just trying to save money wherever we could. A few months later the alarm system that we continued to use, it was nice to know we had a loud alarm when set so at night we would be alerted of any intruder and when we were at work the alarm would go off and alert the nieghbors etc. Soon The alarm would not set, or the alarm would set and we could not shut it off, knowing the keypad was bad we called Guardian for service and they told us it would cost $90.00 to have a service person come out. My wife gave them my number to set an appointment and they never called, so I went to thier office on the 42nd floor of this building at 81st and lewis found parking and went up the elevator but you cannot get to that floor without security clearance, blocked from the public. So in essance being thier customer you cannot meet with them face to face. So I called them and they said they will not service the unit in our house until we have a telephone, they will not cancel the contract and they will charge 90.00 for a service call and unless you have a hard line at your home they will not service the hardware. So now I have a security system that goes off when it wants, cant be set, or sometimes cannot get it turned off, I have a contract I have to finish paying for. So beware unless you have a telephone in your house you cannot use Guardian security systems and they will not fix the product they install in your home. And if you are lucky enough to have a telephone in your home to be used only for the security system then it will cost you 90.00 to have it serviced when it goes bad.


Offender: Guardian Security Tulsa Oklahoma

Country: USA   State: Oklahoma   City: Tulsa
Address: 2448 81st street Tulsa Oklahoma
Phone: 9189486778
Site:

Category: Shops, Products, Services

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