Usacomplaints.com » Shops, Products, Services » Complaint / Review: Rainbow Vacuum Cleaner Lifetime Warranty - Full of #$%^& - Lifetime Warranty is not free. #551356

Complaint / Review
Rainbow Vacuum Cleaner Lifetime Warranty - Full of #$%^&
Lifetime Warranty is not free

I bought a Range vacuum in 1996 using the guarantee of the free Lifetime Guarantee. This isn't accurate, there's no free lifetime guarantee. You have to purchase it.in case your seller is out of company therefore does your Lifetime Guarantee even although you have now been spending money on it. I visited a certified Range Vacuum Seller in SF and was handed a $480 estimation to displace the burned-out engine. Today what?

Notice information from Rainbow Machine Client Service:

Subject: RE: Range SE - engine burned-out

Day: Mon, 25 Jan 14:31: 01 -0500

From: [email protected]

To: Me

Expensive Me:

When I described before that warranty was agreed to you during your marketing supplier of course if that each has gone out of company, your expanded protection went with him/her. Should you want to discover support for the Range locally, you might begin by calling the primary office within the San Franciso are given below:

Charles W. Finch

Valley Companies

1695 Abram Judge, #214

San Leandro Condition... ca Zip Code.: 94577

US Usa

Contact...:

Telephone 510-357-4601 Fax 510-357-4192

Truly,

Michele

Client Relationships

From: Me

Delivered: Friday, January 22 8:21 PM

To: Customer Support

Topic: RE: Range SE - engine burned-out

I reside in Bay Area today - what next?

Subject: RE: Range SE - engine burned-out

Day: Fri, 22 Jan 15:21: 24 -0500

From: [email protected]

To: Me

Expensive Me:

We're the maker of the Range items and also the guarantee that people provided about the SE design included you for that first 3 years of title To deal with issues and problem. If that guarantee was expanded for you by your marketing distributor for almost any add up to period beyond the 3 years, that agreement was between you which promoting supplier's company. Because it seems the promoting distributor has gone out of company, the warranty is null and emptiness until, that primary office in your town has the capacity to increase protection for you with respect to the currently missing supplier.

I am sorry for that distress how the warranty protection works-I may nevertheless claim that you contact both primary practices in expert within the Houston region for possible help-

Truly,

Michele

Client Relationships

From: Me

Delivered: Thursday, January 21 8:59 PM

To: Customer Support

Topic: RE: Range SE - engine burned-out

Sorry however the item was offered having a lifetime guarantee. I've transferred to Florida and certainly will not find my initial paperwork. Everybody I keep in touch with continues to be informed the same. That will be the Range is really costly since it includes a lifetime guarantee. When the lifetime guarantee isn't accurate please allow me to know-so that I will make certain everybody knows.

Regards,

Me

Topic: RE: Range SE - engine burned-out

Day: Thu, 21 Jan 14:22: 42 -0500

From: [email protected]

To: Me

Expensive Me;

I am sorry however the manufacturer's guarantee about the SE Range included your first 3 years of possession just-

Both marketers listed here are in power within the Houston region plus they might be ready to work with you in case your manufacturer's guarantee have been expanded by your marketing supplier. When you have any paperwork from your own unique purchase-you may wish to have that before you whenyou contact Julio and Curt-

I really hope this really is useful-

Julio R. & Ana Morales

Rowest Items LLC

6903 Granger Form Street

Richmond State.: Texas

77469 -

281-762-7152

[email protected]

Curtis M. Meador & John Sahmel

Ps & cm llc

1702 Blood Rd.

Suite 400

Pasadena State.: Texas

77502 -

713-477-9051

[email protected]

Truly,

Michele

Client Relationships

From: Me

Delivered: Wednesday, January 209:02 PM

To: Customer Support

Topic: Range SE - engine burned-out

Hi,

I'm the initial operator of the Range SE vacuum. I bought the system in Houston, Texas around 1995 or 1996. I got the vacuum to some fix shop plus they offered mean estimation of approximately. $500 to displace the engine. I recall the salesperson explained Range includes a lifetime warrantly that's among the factors that I bought the system. Please contact me to I would like to understand how I will understand this fix/alternative engine under guarantee and by who.

Regards,

Me



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