Usacomplaints.com » Shops, Products, Services » Complaint / Review: CenturyLink - Poor customer service / $99 early term fee for service that never worked. #549952

Complaint / Review
CenturyLink
Poor customer service / $99 early term fee for service that never worked

I registered for DSL support, obviously showing that I needed instant web for my 1 laptop. As it happens that I can not get instant web without another pc connected in a style. Therefore, I never got the instant web I thought I registered for. Additionally, due to the DSL link within the telephone lines, a number of of my telephones had a continuing "click, click, click" sound which makes it hard to possess telephone discussions and also to notice messages left on my device. The very first time I named to possess somebody come and examine the point, the individual at CenturyLink was extremely brief with me, rude and argumentative. Additionally, the restoration individual turned up in the incorrect period (four hours early) and reported he had gotten dropped for one hour which I'd not responded some of his 8 calls looking for my house. (I really could not reply the telephone but I did so need to cope with the constant telephone calling). He decided the issue was the lack of filters about the outlines and when mounted, was certain the issue could be set. Obviously, though he set a few the telephones, another telephone began pressing. I quickly recognized that I'd created AN ENORMOUS error in looking to get web through CenturyLink and that I decided I'd stop the web after I'd some renovations completed on my condo within the New Year. Then I'd have the ability to look after anything in a single fell swoop. Obviously, I will have to pay for a $99 early termination charge to get a support that never worked the way in which I had been informed it'd (wireless). Is $99 THEREFORE very important to them that they're wiling to totally alienate a person. I intend to inform EVERYBODY I understand how unhappy the support at CenturyLink / EMBARQ certainly is. I'm completely confused from the encounter and that I intend to distribute the term concerning the therapy I've obtained.


Offender: CenturyLink

Country: USA

Category: Shops, Products, Services

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