Usacomplaints.com » Internet & Web » Complaint / Review: CenturyLink - Overcharged me greatly. #891257

Complaint / Review
CenturyLink
Overcharged me greatly

I requested Centurylink and spoke it around with my DirectTV plus they described the price could be $14.95 device and 49.95 regular installation plus fees. Subsequently Centurylink named me to verify my installment day and period and that I again requested the price for this plus they explained $14.95 s&h for that device and installment was liberated to that we responded then exactly why is the specialist being released. I had been advised to create the device. Once the individual from Centurylink arrived he introduced the device and proceeded to set up the point to my home to that we requested can there be a charge for this since I've wire to my home and he responded FREE. To help you envision my shock after I got a statement for $219.00 bucks from their website. They charged me $5 for incomplete mo. Web one time cost for web of $19.95 plus $34.95 for 1st mo. Web and $49.95 for regular installation. Then $99.99 for that device that was never told me I've to purchase there modem. Then $10.67 in income tax. When I named I had been informed these were the costs and that I described that's not what I had been informed the costs were to become although I requested a number of different people. She described I really could visit their fund cost intend to spend it. Where moment I told them I would like to disconnect support together if this is actually the method they are doing business and also the centurylink individual stated okay and delivered me to remove. There I had been welcomed with a individual who I attempted to describe my scenario and just why I had been disconnecting who believed it had been awfully humorous and proceeded to adhere to disconnecting my support. Believe me after I declare the corporation is extremely questionable in it’s business methods.in most my decades with comcast I've never been handled with such neglect and embarrassment when I was with Centurylink. Nicely I’m returning to Comcast where atleast there I understand exactly what the price is and you will be on the normal regular basis.


Offender: CenturyLink

Country: USA

Category: Internet & Web

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