I planned to relocate to Pennsylvania on 11-2. I was searching for a company with a reasonable price. I spoke with James of Advantage Moving. He asked me what I was having moved and gave me a binding quote. I should have known that something was not correct when the day before the move they wanted to change the time from 6-7 pm to 10:00am. I knew prior that I needed time to get the apartment ready and pick my mother up at the airport. Therefore, when they arrived at 12:30pm on 10-30 I was not ready and it ran into the time that I was supposed to pick my mother up at the airport.
The problems first began when James told me that he needed to pick my furniture up on 10/30 to make the date of 11-2. I later found out after my furniture and clothes are loaded on the truck that they cannot make the date. Mind you, my stuff was still in Georgia on 11-2 and Jay was still hanging up on me.
I was being charged for tape, and boxes etc Later when I arrived in Pennsylvania the owner Jay hung up on me several times and then charged my credit card without my permission in the amount of $ 1080.00. I am now disputing that with Wachovia Bank. James in the original quote said to pay a deposit of 100.00 and the rest I had to pay at the time of delivery. I held my part of the bargain. Later I found a charge of $ 1080.00 and I am being told that this is for extra space. This was not told to me when I signed the contract. I also noted on the agreement that if they were late I would receive a $250.00 per day refund. I received my furniture on 11-4. I was living out of my truck with my disabled mother in the middle of nowhere trying to attend to her.
Please warn others about this company and assist me with these people. I also forgot to say they destroyed my coffee table.
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