I am reporting Ridley Telephone Company for being a frauduland company that is just a scam. This company claims to be a clearinghouse for phone services. I never permitted, requested, or agreed to these charges and how they obtained my information and jumped on to my phone bill is unknown to me.
I have tried to call this company at the 800 number provided on the page of the bill the charges are on and it is a recording and never a live person. No calls are returned and no way to speak to anyone. I can't remove them off of my bill or stop the service because it is not my phone companies charges.
My phone bill is over a $1000.00 now and it grows every month. I have to call every 3 months to dispute the charges or my service gets shut off. If it is shut off I won't be able to get it back on without paying the entire amount. This has been going on for a year now.
My phone company can not remove them from my bill and it is not illegal in the state of California for charges to be added to your phone bill without your knowledge or consent. There is no way to stop them. I was not even aware that this was on my bill until after 3 months had gone by and I was inquiring about why my bill was so high and asked for a breakdown.
I was advised to call them and tell them to reverse the charges or I would contact the FCC and PUC. At that time I had two of these fraudulent charges on my bill and I was able to reach one and they removed and reversed the charges. That charge was for Group Lottery and my information was obtained by me playing the Lottery online one time.
I am in a position that I can do nothing about. There is no one that can help get them off of my bill. They have to be stopped and something done about it.
Shannon
Port Hueneme, California
U.S.A.
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