Complaint / Review
Walmart Moneycard Ge Money Bank
Walmart Moneycard, holding my money hostage california

I purchased a moneycard from walmart and thought it was great, I had signed up for direct deposit, through ssi and then was entitled to retirement benefits, when I found out I was getting it retroactive, I called their 800 number customer service and asked what I should do as there fine print says you can only load 1500.00 per day on to it and I was expecting 6000.00. I was told that it wouldn't be a problem direct deposits could go as high as 10.000.00. So on the 30th of July They deposited 6500.00 into my account, for the next week I used the card without a problem, on the 5th of August I went to the supermarket and my card was declined for 43.00, when I went online to check it said my card was closed and couldn't be used, I called them immediatly and was told I had used the atm to many times, I thought that was crazy so I called back and was told that I had had to many reloads, that I couldn't exceed 5000.00 in one day, And that my account was closed and they would be issuing me a check in 10 days, I was a little nuts by then as they are holding 2000.00 and it is every dime I have. I asked to speak to a supervisor because they kept telling me how sorry they were but there was nothing they could do, and that I couldn't get another card thru them because I had a bad mark on my name, how crazy is this, I didn't spend to much I put to much money into it. Anyway later that evening someone called me back and I went thru the whole thing again, again I got how sorry they were but couldn't do anything, then he says okay a supervisor will be calling you in the next 24 hours. He wasn't even a supervisor, so the next day I find out that my daughter who is 19 got a walmart money card and when she tried to activate it they told her that the card was closed due to a bad mark from the information that she entered, (she couldn't have entered any info as she neve activated it) and they would mail her a check in 10 days or fedex it for a 30.00 fee. I find this way of doing business dispicable and will baycott walmart for sometime.