Recently we had to order parts for a grill, that we have only owned for a few years. When we ordered, they assured us that the amount was $110.00 total, so I gave them my debit card over the phone. As days went by they kept charging and charging until it reached 218.18 and today another charge for 12.00? I work for a public school and I have the summers off with no pay, so my account is very tight. This caused a huge and still is, over draft problem. Not to mention we still have not recieived all of our parts. For days we tried to reach this lady named Regina, who is not at any means nice. They wrote out a check which, they took there time sending. Now they still keep debiting my account for different amounts, like today $12.00? And it keeps bouncing my account and adding 32.00. My total for a bill of $110.00 is now up to $378.18 and climbing. I orderd a 36.00 part, 18.00 x3 and 20.00 which = the 110.00. They charged me 44.06 3 times and 38.00,36.00 and 12.00 oh and 1.00. Over draft of 194.00. Regina wants me to send her my bank statement before they will agree to paying any overdraft charges. I do understand haveing to send proof, just scary. Now I have to change my account because they are helping them selfs to my cash and some. I want all people who deal with this company to be on the ball to how much they actually charge you and watch your accounts. 110.00 cost me 425.18 and I purchased my grill for 399.00???
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