Usacomplaints.com » Shops, Products, Services » Complaint / Review: Mancini Sleepworld - Unresponsive to warranty. #484166

Complaint / Review
Mancini Sleepworld
Unresponsive to warranty

We bought a Chattam & Wells Asian Double bed in February which had a-10 year guarantee. It sagged badly by June. We approached Mancini and experienced the examination procedure and had it changed in April. Simply a few months later, we're exceptional same issue using the changed bed. We again named Mancini (Van Ness shop, Supervisor Michael Moore) who guaranteed to facilitate the alternative. Nevertheless, he never returned in my experience. I began calling him every couple of days since I have was struggling about the poor bed every evening. Lastly, after over 2 months and atleast 6 telephone calls, James informs me that Mancini no further addresses Chattam & Wells guarantee and guaranteed to move my info to Chattam & Wells guarantee office. I simply named Chattam & Wells guarantee division plus they don't have any report of the state from Mancini. Therefore, following a annoying 2.5 months, I'm back again to action 1 along the way of having my recently changed bed examined.

Indeed, Chattam & Wells beds (produced by SpringAir) is horrible. Nevertheless, each time I visit a Mancini Sleepworld industrial I will just grimace in outrage at their mantra. They're not assisting me rest better, they're assisting rest upset.


Offender: Mancini Sleepworld

Country: USA

Category: Shops, Products, Services

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