Complaint / Review
Rent A Center
Continual harrasment of payment due, 16 phone calls in a 24 hour period of time, currently renting one Whirpool Duet Sport Front Loading Washer and Dryer. Approximately one month ago, the washer ceased working

1. Contract commenced on or around June at the rate of 27%.
2. To date, the balance owing on the contract is approximately $56.00
3. Constant harassment calls are placed. To date, 16 phone calls were received on my cell phone in a 24-hour period of time.
4. Approximately one month ago, I advised the Tustin, CA., location that my Whirpool Duet Sport Front-Loading Washer was in need of repair. It took one week for the Tustin location to pick it up. After two weeks, I was advised that the washer was being repaired and the appliance repair location was awaiting the part for repair.

As of today's date (6.15.09) I have not received my washer. I keep on getting the run around.
5. I have contacted the Rent A Center Customer Service toll free number three times; I was on hold for over one hour.