So I found the advertisement on a magazine for this company offering party arrangements at discount prices, and I called and booked a party jumper, 20 chairs and a PINATA for my sons birth day party.
So everything scheduled for memorial day and in the morning the jumper and the chairs and tables where delivered, and I paid $160 (even though on the phone they had said $150) and the lady said her sister would bring the PINATA later, keep in mind this is memorial day Monday and almost everywhere is closed, so we had bought everything for my 4 year old party the prior day.
So the day goes by, and the Pinata NEVER SHOWS UP I'm infuriated mostly at myself for going with this discount company that has ruined my boys party.
When they show up to at 8:30 pm to pick up their jumper and chairs and tables, I let them know that I'm very unhappy with the service, that the Pinata never arrived and I demanded my money back. The guy who came to pick up the rentals, stated that he would get on the phone with the owner and if they could pick up their stuff, to what I agreed. Finally the owner appears, said she is sorry, and offered to give me back $20 witch she said was the cost of the PINATA, I stated that I wanted all my money back that they had not upheld their contract and $20 for not following up on the contract just isn't enough. She stated that this was all that she can do, I stated, if I didn't get my money back, I would report them on the Internet and they agreed, they would rather keep the $160 than keep their reputation
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