In March of we rented an apt.in Houston, TX so that my husband could undergo radiation and chemo for a malignant brainstem tumor that paralyzed him almost completely. We paid this apt.Co. (I forgot the name) for New rental furniture from Cort.instead they put used and damaged furniture from their Corporate suite in our apt. And put the new furniture in there for themselves to use at our expense.
Everyday we had to drive to M.D. Anderson Cancer Center and as I had to lift my husband into his wheelchair, then take him to the car, lift him into the car and put the heavy wheelchair into our trunk, we were both exhausted when we got home. I begged the ladies in the office to correct this and they did not. I did not have time to deal too much with this as I was working with my husband's doctors to SAVE HIS LIFE! I notified the Apt. Office of our checkout date 60 days in advance and they still KEPT our security deposit of $900.00 (?) & refused to return it.
Then the apt.Co. Called me and I told them our story, they AGREED to return our deposit and NOT to turn us over to a collector.
But they DID.
ANd then West Assets called and called us after we returned home to Kansas even while my Husband, was dying.
In fact, a very rude collector called the day before he died and offered to settle for less $.
I told her to SUE US & DID NOT PAY 1 red cent to them.
Now West reported to the Credit Bureaus that I settled the debt for less. I didn't!
Experian and 2 other bureaus are reporting that and when I filed disputes with them, they contacted WEST ASSETS and (allegedly) and said West verified it! So I wrote a letter disputing West's false info and asked that they send it to every bank that had requested info as I am trying to refinance my mortgage.
Like many Americans, I lost almost half of my money and the value of my home in the Crash in Sept. 08 and this lying hole of snakes at West is preventing me from getting the best interest rates to lower my payments.
I have asked Experian to contact everyone who has pulled a credit report on me since 2003 and advise them of my dispute. So, far, they claim that since West "verified" the settlement - it is accurate!
Why is only the business's word accepted and not the consumers'?
If I can find the original paperwork from the Apt. I will sue both the landlord and West, but as you can understand, I was a basketcase after my husband of passed and in moving back home to Florida, much was lost.
Please if anyone can help me, please do so. Thank you.
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