Usacomplaints.com » Shops, Products, Services » Complaint / Review: Bentley Industries LLC - Bad service. #447797

Complaint / Review
Bentley Industries LLC
Bad service

I'd bought a 2006 Bentley 240 Cruise Pontoon Boat from Timid Beaver Pro-Shop (ROAD 1, Field 178A, Wayne creek, PA 16657) on July 19th to get a whole of $29,865.00 I observed an issue using the vessel inside the first 20 units useful and informed the seller that same-day. I also approached the motor producer (Mercury Sea) since I didn't understand if it had been an issue using the engine. Upon calling mercury they'd me consider the vessel to Kleber Friends Inc (RT 8 GLENSHAW, PA 15116) where period following a couple of days informed me the issue was the look of the vessel not the engine. I relayed this data towards the seller wherever I bought it (Shy Beaver) and he spoke to Bentley who declined to acknowledge it had been their layout issue. Bentley informed the seller I'd need to go back again to (Shy Beaver) that will be situated 3.5 hours from wherever I stay. I got the vessel back again to Afraid Beaver and check rode the vessel about the river using the revenue supervisor and also the support specialist equally who determined the engine pod was simply not created right. The seller approached Bentley who extended at fault the issue on Mercury. The seller approached Mercury and Mercury delivered a manufacturer specialist twice to ride-on my vessel the Mercury specialist determined both occasions it had been Bentleys engine pod style which was evoking the issue. Allegedly the seller (Shy Beaver) was informed by Bentley they ultimately acknowledge the issue plus they were likely to overhaul the engine pod and vessel one out to displace the faulty one. Nevertheless when I sent Bentley on 2-5-06 about the progress they had no idea what I was talking about. The seller has been doing a lot more than I likely to attempt to solve this matter including keeping the vessel for me personally and winterizing it but his fingers are linked till Bentley solves the issue. It's today Feb 7 and that I have just got to make use of the vessel many times the guarantee continues to be ticking away. I've possessed this boat for nearly six months and possibly 4 of these weeks used to do not need the vessel, but still do not, as it's resting waiting on Bentley to correct it.


Offender: Bentley Industries LLC

Country: USA

Category: Shops, Products, Services

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