Complaint / Review
Conns Appliances, Inc
Defective Mattress Set and Unreturned Calls About Replacement

I purchased a mattress set from Conns 02/14 (queen set), and the set is defective. They sent a Mario out to inspect the mattress, and he said there is something definitely wrong with the mattress, but, all he could do is submit the report.

I have yet to talk to anyone, I call at least 3 times a week, and I am always promised someone will call me back, and they never do. I paid $617.00 for the set of bad mattress, and I think they should replace them, or refund my money