Usacomplaints.com » Shops, Products, Services » Complaint / Review: Factory Direct Superstore.com - Bad service. #421026

Complaint / Review
Factory Direct Superstore.com
Bad service

Requested a Dyson vacuum having a free item bundle on 3 Jan. Verification email stated purchase might appear within 10-14 business days. Machine came on 23 January (15th business-day) and was really worth the cost. Issues arose, however, after I experimented with obtain the delivery position of the item bundle. After I named the INCH-888-792-2107 quantity, I had been informed the accesory bundle have been delivered individually. I had been also informed that "organization plan" banned launch of the advantages tracking number towards the client of course if I needed to consult with customer support I'd need to contact the "actual" customer support centre at 1-877-390-9453. I named the actual customer support centre many times. Every time I named I had been directed using a saving to depart my title and quantity along with a customer support representative might "return my call-in the purchase it had been obtained." I've yet to get a callback by 4 Feb. On 3 February, I visited the www.ups.com site and situated the absent item package tracking number. After I named the INCH-888-792-2107 number again and offered them the following range, the repetition appeared very angry that I had been in ownership of the evidently highly classified data. I told him that I'dnot be returning for almost any extra company. I recommend you prevent this website such as the trouble. They're terrible.



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