Usacomplaints.com » Games & Gaming process » Complaint / Review: Journeyed.com/Edius 6 editing software - Terrible customer service. #674938

Complaint / Review
Journeyed.com/Edius 6 editing software
Terrible customer service

I requested application from journeyed.com on April 14 amd received an instantaneous verification that my purchase was positioned and delivered down for running. I had been a returning client so that they stated that since I have had been on document I ought to get my item quickly. Considering I'm in Sanantonio simply 250 kilometers from their area I thought a-3 times covers to obtain my purchase. On April 22nd I named their 1-800 number to ask about the position. They stated it had been becoming prepared and really should deliver soon. I followed-up by having an email on Friday the 25th. They stated it had been still being prepared but was in the shippers. About the 26th I acquired a contact appolgizing for that wait but that it'd deliver about the 2nd of May. This really is fourteen days after my original purchase. I went online and discovered another organization having said that they might have it in my experience before sailed actually delivers it out. I wrote back again to sailed and informed them when they can't-get it in my experience from the 2nd subsequently stop my purchase. They published back and explained that it'd delivered and might appear about the 2nd. I asked to get a tracking number. 24 hours later another CS representative. Published back they didn't possess a following range since it hadnot delivered. I named them-and informed them that lying towards the client is poor company and desired to stop my purchase. They created no endeavor retain me like a client. They might have agreed to purchase delivery. This can be a poor organization with regretable customer support. Don't work together. This a reallllllllly poor organization.:- (


Offender: Journeyed.com/Edius 6 editing software

Country: USA   State: Texas   City: Dallas
Site:

Category: Games & Gaming process

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