If you are looking for a moving company do not use Nationwide Moving Services. I recently used them for a move across the country. My first question to them was do you have your own trucks and drivers or do you hire it out. I was told by Brenda that they have their own trucks and are not a third party. Well, that was a lie.
I had a difficult time getting a date from them as to when the mover was coming. He finally shows up at 7 pm with his wife and baby. He complained the entire time that he was unable to move my things himself, so I ended up loading the truck with him. I hired a mover to avoid having to move my own things! It was one of the coldest nights of the year and he left his baby in the truck the two hours it took to pack my things in the truck.
He gave me his cell phone so we could be in touch as to the date that he would arrive at my destination. He never answered his phone even after I left many messages. I finally got in touch with him a couple of hours before he should up. There was significant damage to some of my furniture and items that were never delivered.
When I followed up with Nationwide and the driver from Castle Harbor Marina Moving I was told that the driver had my missing things and would deliver them. We set up a time for him to deliver them but he never showed up. I called Nationwide again and they said that the driver was going to send my things via Fed Ex. Six weeks later and I still do not have my things. I have repeatedly called Nationwide and they told me that they cannot get in touch with Castle Harbor and they have gone out of business and there is nothing they can do.
This driver has my things and does not want to give them to me and now has dropped off the face of the earth. He stole my stuff and all Nationwide can say is "not our problem." They hired this guy and now they do not want to resolve the issue.
Nationwide is a scam. They hire movers that are unprofessional and not reputable after claiming that they have their own trucks and drivers.
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