Usacomplaints.com » Shops, Products, Services » Complaint / Review: Aegis - Bad service. #408424

Complaint / Review
Aegis
Bad service

Bought a QNAP TS-509 like a Vacation gift from eaegis.com for both data-storage and monitoring requirements and had a couple of questions both pre and post-order.

Had small concerns originally and was sensitive whilst the cost appeared instead "also competetive" permanently support and transformation situations but was overall really pleased with understanding, experience and support from their employees.

Upon calling them numerous occasions via telephone and email pre and post-order, I thought the organization was flooded with client purchases, emails and telephone calls and seemed short-staffed and extended however they replied ably and patiently to my concerns on options and various designs.

Among The team suggested they were managing client requirements and team holiday-time off requirements by operating late nights and breaks when essential to guarantee purchases were prepared as expeditiously as you can. It is soothing to understand that some businesses nevertheless allow their employees "show up for atmosphere."

Centered on my purchasing expertise and relationships using their team I'd suggest them in a heartbeat.


Offender: Aegis

Country: USA
Site:

Category: Shops, Products, Services

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