Until this really is some type of tired laugh or I'm being put up to become pranked by that man from 94.7, I should say congratulations to Wesbank to get a record-setting amount of not addressing the telephone (3 times with -3hours on-hold) inside your 'customer support' callcentre. I place customer support in inverted commas whilst the service-level is challenging to evaluate considering you're not able to leap the very first challenge of addressing the telephone. A couple of questions Wesbank: 1. Does this call-centre occur, or could it be only a entrance with a kind of money laundering plan? 2. Accepting yes, have you got any kind of requirements or efficiency steps when it comes to phone transformation? 3. Accepting yes, is that this appropriate? 4. Assuming you realize just how to operate a call-centre and also the solution is yes, your arrogance and bad requirements appal me and that I will soon be shifting my busies elsewhere. If nevertheless your sense you're in mistake and also the call-centre are now actually designed to reply the telephone may I please have a reason why they've not. Lastly Wesbank, can I simply applaud you on helping maintain the flag-flying for undesirable customer service. Businesses for example you need to do an incredible work of bad customer support. Keep it up!!
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