This company is sending interpreters that are non-certified. Most of the interpreters learned their sign languages from parents or friends. All of them were sloppy and hard to understand. One had a "hearing dyslexia" - meaning each word she did not know how to spell. One interpreter had bad carpal tunnels, and could not sign anymore after 10 minutes and asked that my hearing son interpret his own physical exam! My son was only 9 years old at that time!
One interpreter forced me to talk after realizing that I could speak well. All interpreters had this habit of sharing their personal experiences/opinions. They were NOT clearly following the code of ethics when in a professional setting. One interpreter actually told me stories about a person in a distressful stituation at a hospital, and I KNEW the person. It was not my business and the interpreter apparently did not understand confidentality policies. Most of the interpreters I've had were all in a medicial setting.
This agency's owner at first was nice, and after so many mishaps with interpreters - he became rude with me, really nasty. Now he refuses to speak with me.
Also, when I went to the agency's website - all I found was practially nothing except for contact info. No real website does that! This Nazam acutally uses a PO box for his business. I think he is scamming agencies, and using people who can pass for any language to interpret in order to make money.
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