Usacomplaints.com » Shops, Products, Services » Complaint / Review: DirectTV - Charged $280 Early Termination Fee After Break-In Stole TV. #400012

Complaint / Review
DirectTV
Charged $280 Early Termination Fee After Break-In Stole TV

I called DirectTV to cancel the service. I explained that somebody broke into my place and stole my TV. I have not watched TV for a month, and I had no intention to buy another TV set.

She said I had an eighteen-month commitment that I do not remember if they told me about, and that I would be with them for 4 months at the end of January. I agreed to them charging me $280, which is 14 months X $20 early termination fee.

Now I remember that even during the installation, the contractor came in and charged $70 for the tripod, which you can buy for $14 from online stores.

So it seems that DirectTV thrives on ripping people off. I would stick to bigger name companies from now on. This is not really related to DirectTV, but one of the reasons I believe my unit was targeted out of hundreds is that I had the outstanding satellite dish on my deck.


Offender: DirectTV

Country: USA   State: California   City: Cupertino
Site:

Category: Shops, Products, Services

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