Usacomplaints.com » Shops, Products, Services » Complaint / Review: AT&T - Real yellow pages pay per call solutions johnathan andersn, desiree galban at&t charging for unanswered phone calls. #391167

Complaint / Review
AT&T
Real yellow pages pay per call solutions johnathan andersn, desiree galban at&t charging for unanswered phone calls

Sales rep from AT&T fast talked me into an idea of a $6.00 per call on a Trial Bases.

My company would not be charged for hang ups, unanswered calls, wrong numbers, busy signals, out of state calls and advertising from other businesses.

I was sent a four (4) pages to sign. Page 1 Fax header.
Page 2 was the ad to go into the phone book. Page 3 was the contract. No time limit was in the verbiage such as how long the ad was to run or any penalties tied to early removal.

Page 4 was administrative information and order table.

My company is being charged for every kind of call no exceptions. We receive a report with in a day via internet after each phone call.

Called the sales rep on two different occasions and was told by her, Desiree Galban that I would not be charged for those calls and that she would call me back by Monday. Monday for Desiree Galban has never come to pass.

I talked to Deiree Gabans supervisor Johnathan Anderson 619-521-6270 and he paid me a visit to my home.

He is a very pushy salesman and told him he was selling me a bunch of Kirby Vacuum Cleaners.

With that he got very up set and left. Johnathan Anderson told me we would not be charged for the calls listed. I have not received a bill as of yet but the calls have not been screened from any of the AT&T reports.

I called to the AT&T office located in Los Angeles complaining of this deceptive program.

I was told by a lady named Rodina 800-479-2977 ext 5016 Fax 213-383-3984 I had signed a contract for a 1 year period.

I told her I had not signed any such thing. Rolinda said it was part of what I was sent. I faxed Rolinda what I had received and she in return sent me 8 pages of something I never signed.

If I had recieved what she had sent me in the beginning I would never signed anything. What Rolinda sent was to me a Generic contract.

Car contracts are more well written and understandable with lettering that can be easily read.

I faxed Rolinda back with a letter and a copy of California Guide to Contract Law.

I circled UNCONSCIONBILITY. It says, A contract may be unenforceable if it is found to be flagrantly unfair. This defense is usually found in consumer cases, in which a person buys an item under terms so grossly unfair to the customer that the court refuses to enforce the contract.

I believe with AT&T and this contract falls under this and a rel possibility of Fraud.

If any other business or person has fallen into this trap please report it.


Offender: AT&T

Country: USA   State: California   City: San Diego
Address: 2375 Northside
Phone: 6195216340

Category: Shops, Products, Services

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