Not only have I had problems with the line, it takes three days for someone to show up to repair and the same problem occurs within 24 hrs! They are aware I have an elderly ill parent that requires hospital to access thru phone daily and put no recording or notice on line so doctor calling in just gets no answer and customer service has no authority to do anything but report to another department and there is never a supervisor available (imagine that!) Have never been able to just call and register problem without being on hold 15 minutes. When website access is attempted they have the nerve to require a social sec.# which they don't have anyway regardless of info and code required from your bill. Have never received a credit for time lost or explanation, yet have the audacity to print on my bill which is paid on time every month that if i refer customers, they'll give me a 50 dollar credit! There is noone i dislike enough to wish this company on and it wouldn't be worth $1000.00! When I can't reach 911 because of their crap, they'll talk to my lawyer. They've been told numerous times this is a medical necessity. Useless!
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