I bought a handbag from nordstrom.com. The handbag is a dooney&bourke handbag which i paid over 360.00 full price for in there store. I called today to let them know i got the shipment, and that i was not happy with the price tags being cut off the handbag. I told them i have never bought anything full price with the price tag cut off the handbag like that, and especially from dooney&bourke store. I talk to a young lady name Ashley she told me that work at ext 1535. I ask her what happen to the tag, and why was the tag cut off like i purchase it from some kind of outlet store which i did not at all. I ask her could they send me out the tags that goes with my handbag she said no i am not going to send you out a tag if you plan on selling it. I told her i can sell what ever the hell i want when i paid full price from your store for the handbag. But seeing that the tags are cut off i could not prove to anyone that the handbag cost the amount i posted on this report. I told her your store is doing some kind of fraud, and i want my tags that go with my handbag she said that the purse is damager or some kind of crap like that. I told her the purse is in tact all i needed was what i paid for on the purse which are tags that go with my handbag the tag was cut and price is missing off the dooney, and bourke handbag like someone purchase it from the outlet, and then place them in there store in cedar rapids. So anyways she blame it on the dooney.com store which i called and talk to a lady name laurie she said we dont send nordstrom any cut tags at all on the items we sell. So they ask me to send the item back now this is crazy i dont have time to go to post office to mail box off at all. Then they wanted me to purchase another one with them, and charge my credit card again i think there full of crap there customer service is a big joke to me. I am not going to send a item back for my price tags i requested for my tmoro leopard print drawstring handbag like that want me to do i dont have time i am very angry the store very angry they sent my item with cut tags, and now if i wanted to sell my own paid for item by law i cant anyway without the price tag being on the dooney red tag that hangs from handbag!
Anyway i wanted to warn all woman who might just buy this handbag from this store watch out they be cutting tags off, and sending you a handbag that looks like they been down to the discount factory to purchase and placed in there store up in cedar rapids IA what a job done on me. No one cares at all just charge me again and send back only answer on this matter nordstrom.com cedar rapids IA or crooks beware when buying check your price tags i always do because sometime i have to drive over 2 hours just to take shoes back i order online but never this crap a handbag with price cut not to happy on this shipment.
Thanks usacomplaints.com for helping folks out there know what kind of world we live in today!
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