This is my second complaint against lowes home improvement.
Back in sept., i ordered kitchen cabinet material to reface my cupboard doors. Here it is 23 weeks later and i still don't have my full order. Quality doors is the actual vendor lowes deals with ordering this material.
Nine weeks ago i received a partial order, out of six boxes, one box containing five doors, five drawer fronts were missing. And to make matters worse, two of the doors i did receive were made wrong, and had to be shipped back to quality doors in texas. Talking today to the stores manager (lowes) he still doesn't have a delivery date from quality. They shipped the missing doors around the end of december but the doors had no finish on them (heritage oak) and had to be sent back. What a bunch of bull*
The $1200 i already paid back in september had to be paid up front because of a special order so i have no leverage what-so-ever in dealing with these people. Basically i'm screwed.
My next course of action is small claims court. Now i want the merchandise free for all my aggrevation. When and if this is ever settled i refuse to ever have any dealings with lowes. I will remain faithful to home depot.
I'm also waiting for our local newspaper to call me back on running a story all about this incident.
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