We received a letter from Marts in the spring saying that they needed to change the way they do service and would be contacting us. To date they have not.
In August they filled our oil tank up at a cost of $4.69 a gallon! Our last contract was for much less ($2... Something...)
So I call them to complain and they stated that "the letter also stated you could contact us..." I then asked why they even delivered oil - in the dead of summer... Their response was we wanted to fill you before the prices went up more..." I said why wasn't it at my contract price? The said " your contract was up..." I said if my contract was up why did you deliver? Their response: You are on automatic delivery...! I said how can you "honor" one part of the contract and not the other...? No response. I told them to remove the oil... They said they won't do that...
After all they bill my credit card directly and they got their money!
I just went to their web site and put in my zip code to see what's up - and the site said they don't do this area!
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