My name is Linda am a bus driver here in Atlanta Georgia. I contacted Advantage Tax Resolution because obviously I had a huge tax problem. To make a long story short I hear this advertisement on my bus all day every day the bus has a TV. I figure they're reputable company. Last September. The person I spoke to was Matt Walsh I explain the IRS is going to garnish my check and the monies they're claiming I made is a mistake. He told me to send him 2100 dollars right now he could tell I was desperate he tells me that in order for him to take my case I have to send him the money today. To stop the garnishment so I got the monies from a family member. (Checking Account) He said the services would cost 4100 dollars to take my case but that he could knock down what I owed the IRS. He stated in October which was about three weeks later he expected the balance. When October rolled around I called him to let him known the levy was release off my check with some phone calls I made to the IRS and my payroll. Also his part I will give him that. But he said he needed the Balance I told him I had to pay my mortgage. He started yelling at me telling me he didn't care where I got the monies if I didn't get it today he was going to drop my case. He hadn't even solved any of my other issues. So again I got my family member to put up her credit card for 1000. He yelled at me and said in two weeks he expected the balance. He gave me a date little did I known he was going to charge my family members credit card without my permission or hers before that date. I tried to confront Mr. Walsh on why he would he charge the reaming 1000 dollars on my mother credit card without my permission but I was told he was not in the office. Call billing From then on he passed me on to a women name Shandy who he said was the office manager. I was given another number to call and every time I tried to call the receptionist would answer real fast and put me on hold forever this went on for months when I did get threw she said shandy was no longer handling my case but Mr. Rosales was. Documents were needed on my part I would send them back right away but again he was hard to contact has well. Months went bye. Then I was told very rudely by there receptionist after being on hold again for 20 minutes Mr. Rosales was no longer with company.
I became very frustrated because I was trying to put this behind me when I did get threw. It took faxes a letter even threw there web site to get there attention. I was talk to so rudely by the person who answers there phone calls that I became angry. Then I called prepaid legal and they wrote a letter on my behalf to get things speed up do you they drop my case after all my hard effort my money. I still owe the IRS and they began garnishment again I had to go bankruptcy court. This company is a RIPOFF. I really think they used telemarketers on one number you get right threw went there trying to get your business. After they get your business they give you another which you never get threw. All I am saying beware of these attorneys who claim they can get rid of IRS problems they're so full of shit.
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