We bought a five-year support with magicjack on the web for $100.00, and believed it had been a good deal. We didn't consider grievances, our problem. MagicJack didn't wait thirty days before opening our charge card and locating the $100.00. After we had the unit, we observed we dropped our link each time our child was on xbox 360 console reside, or we'd notice echoes about the point. Bad. Obviously we'd visit the "Live chat" and attempt to solve these problems, simply to find the "Live chat" might keep saying exactly the same concerns over and over and having us "up-date" and disconnect and plug-in the unit again and again... Today was the final straw! Today I merely wish to alert people to not buy the product, and phone Shenanigans!
This Is Actually The last "live-chat" I'd this morning, I would like to reveal it with everybody:
" Please watch for a website owner to react.
You're currently communicating with 'Cathy'
Cathy: Hi, how can I assist you to?
John Lavigne: can I please possess a mailing address for this organization, regarding a person criticism?
John Lavigne: address*
David Lavigne: Corp. Workplace?
Cathy: Hello John.
John Lavigne: not Steve
David Lavigne: his spouse
David Lavigne: Steve needed to abandon
David Lavigne: but we digress...
Cathy: Ok, I am sorry.
John Lavigne: may this be considered a issue Cathy?
Cathy: Can I understand what is the particular problem?
John Lavigne: we cannot utilize additional online gear in the same period we're utilizing the magicjack, via Xbox 360 Console online for instance
David Lavigne: Steve has been through this and there's no livechat options...
John Lavigne: we ought to have the ability to be on-line with Xbox and make use of the magicjack in the same period, but magicjack disconnects when my child is on Xbox stay, each time
Cathy: MagicJack takes a particular sped bandwidth.
John Lavigne: we're wire
David Lavigne: wire pace
David Lavigne:???
Cathy: Please ensure that you've that pace to ensure that magicJack works.
John Lavigne: I'm not laying for you Cathy
David Lavigne: we've wire pace...
Cathy: Ok
David Lavigne: can I simply possess a real address to corp. Please... That is ineffective.
Cathy: http://speedtest.net
John Lavigne: may this be considered a issue Cathy?
Cathy: Please verify your pace on that link.
John Lavigne: are you going to supply me by having an address or not?
John Lavigne: our pace is lightning cathy
David Lavigne: please don't stomach my period
Cathy: We don't have mailing address for criticism.
John Lavigne: scandalous
David Lavigne: thanks for the time... I'll produce this out and reveal it with additional' on the internet."
Thanks for the period which site.
Really,
Donna.
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