Signed up for 30 day trial, which required a CC #, Used the site for 10 days, information on the site was outdated and not useful, so we canceled using the 'contact us' link as instructed on the website, but never received a confirmation.
30 days later we see a charge on our CC for 106 dollars, which was more than advertised!!!
Tried to go through Housedeals.com Customer Service to clear up the mess, they only replied when we asked them to remove the charge, they then claim we never cancelled. We finally had to get our CC company involved, but they were unable to resolve the issue. We are now out approx. 212.00 because they will not stop billing us. To top it off, CSR finally sent us a confirmation for acancellation, but they want to charge us for another month!!! Completely un-acceptable, especially since they do not provide the services as advertised.
MyHousedeals.com is nothing but a complete scam!
Dated materials, horrible Customer Service. Please DO NOT USE them!
AMEX is not much better for not taking care of this.
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