First off I was stupid. Next time I will order with a credit card and not my bank account. I will also make sure I have a physical address in the CONTACT us area, I will also CALL the customer service phone number before I order to make sure the number is even in service. With that said, here is my Rip Off report on PotentSalvia.com
I ordered from this company on April 23rd.By april 29th I had not gotten my product even though they advertise shipping out within 2 business days. I attempted to call the phone number on the website 877-7salvia and got a recording saying the phone number was no longer in service
When I heard this i IMMEDIATLY (april 29th) e-mailed them using two e-mails ([email protected] since this is the e-mail I got when my recipt was e-mailed to me and to [email protected] since this was supposed to be the customer service e-mail letting them know since I did not hear from them via e-mail and since there phone number was disconnected I wanted to cancel my order and not have money taken out of my account.
Since I did not hear back from them, I decited they must be out of business and the e-mail was an Automatic thing, I let it go.
Well, they STILL took the money out of my account today (may 5th) that is SEVEN days after I requested to cancel my order.
On their website they have NO address and 1 e-mail to contact them at (that they never reply to) and a disconnected phone number.
The phone number given as the number that my money went to in my bank account is 510-350-7757 I called that number and got a generic voicemail like the ones you have on your cellphone before you set up a custom voicemail.
I did some research online and found an address and phone number for the company - they are as follows
7043 Homewood
Oakland, Ca 94611
The number is 510-881-3095 I attempted to call this number too and It also has a generic voicemail.
I am reporting them to their state attorneys office tomarrow morning and will be reporting them to my bank in the morning as well.
BUYER Beware!
0 comments