» Shops, Products, Services » Complaint / Review: Nation Wide Security - Lack of customer security resulted in the loss of my wifes car at Walmart. #300574

Complaint / Review
Nation Wide Security
Lack of customer security resulted in the loss of my wifes car at Walmart

On 03/09 my wife went to work at the Millington Tn. Walmart store. When she got off at 7:15pm she found that her car had been stolen. She notified the Millington Police and the bank. Her check book was in the car. She notified her supervisor of what had happened. The supervisor went outside and noticed the Security truck parked on the south east side of the parking lot.

It took the supervisor 6 attempts to get the "Guard" on the radio. He had not noticed anything. The female guard before him had not noticed anything. The car was stolen at 5:02 pm according to the video. It was reported stolen at 7:15 pm. The "Guard" never noticed a big pile of broken side window glass for 2 hours. The police officer noticed the pile of glass as the police report states.

I noticed the big pile of glass when I went to get her. Had it not been for me taking pictures of the pile of glass with a flash at night, The new "Guard would never have noticed it. We have talked to the District Manager "STUART CADY (901) 327-7566)" and he says their lack of security was not his fault. Stuff happens. They advertise well trained personnel. But they can't see a pile of glass in a parking lot.

They can't see two adults breaking out a window and cracking a steering column. The "Guard" never went down that side of the building. I watched 4 hours of the video. The security truck was parked. Stuart Cady finally told us to get a copy of the police report ($10.00) so he could give it to their Insurance company. He will not return our calls to set up a meet and give him the papers.

The Millington Star reported yet another car stolen 2 days later. I think it is time Walmart got a real security force. One other note. The basket collector at this store moved a basket from in front of the car while they were cracking the column and never saw a thing. The basket getter is as observant as a highly train rent a cop or the other way around.

Offender: Nation Wide Security

Country: USA   State: Tennessee   City: Memphis
Address: 2552 Poplar Avenue, Suite 500
Phone: 9013277566

Category: Shops, Products, Services


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