Complaint / Review
Heb
My Life Was Threatened In The Parking Lot In Front of A Security Guard While Holding My Toddle

I was verbally assaulted and my life was threatened in the parking lot of HEB at Wilcrest and Westheimer in front of a security guard while holding my 2 year old son. The security guard did NOTHING! When I left the store, I found that the unstable "woman" that harrassed me had damaged my property by keying my truck. Calls to the store manager resulted in being told, that essentially, the sercurity cameras were non-operational and that the security office had lied about where he was. Calls to the corporate office were directed to a customer service agent who kept stating she would make sure my complaint was documented "in the report" although I specifically requested to speak to a Corporate Officer. I guess HEB cares very little for the safety of their customers. ATTENTION MOTHERS WITH CHILDREN, Park and shop at your own risk - DO NOT rely on their so-called security officers to be on the look out for your safety.