Hi. I bought from this company security cameras system. I payd 308 $ for express shipping via UPS. On web site is guaranted 1-3 days! After 8 days I contact live help from this company.in chat someone told me -we don't know whene will be your system in our warehouse. And promise me we will contact you via phone. Nobody contact me then next day I contacted again live help from that web site. I spoke again about my order, why I still don't have my system. Answer was same like day before - we dont know whene we will have your system in our warehouse. I said - I payd 308 $ for express shipping and I still have nothing!!! After I said - ok if you still don't have my system then refund full amount to my account and cancel my order. He said - ok I will cancel your order and you will recieve money within 24-48 hours. After one and half weeks I recieved letter from UPS then I have parcel there. Same day I contacted -ezwatchpro - how is possible this. If I already cancel my order week and half a go!!! Between this I bought security system from another company! And now this company charge myself over 500$ for shipping!!! I paid to this company 1107.25 $ and refund what manager write me in email is-575.67 $. Is not fair I must pay big money for his mistake. Please if you can help me fight me money back, I will be more then appriciate. Thanks a lot
Libusko
london
United Kingdom
0 comments