We bought a home security system from Invincible along with a life-time monitoring package. Our alarm system was set off at least 3 times with no response from the local police department to whom the system was supposed to be linked to. Our calls to Invincible resulted in absolutely nothing being done.
A few months later this company then ceased selling security systems although they are still in business selling roofing in this state. We received no compensation for a security system that never worked and no answer to any of our phone calls.
Several months after this, we received a phone call from another company who'd somehow gotten the list of people who had security systems through Invincible and who then wanted us to update to their system (at further cost to us of course) and naturally they couldn't honor the "lifetime monitoring" that we'd already paid for with Invincible. If we'd give them X amount of dollars and sign up with monthly monitoring for them, they would update our system and make it work properly.in simple language, we needed to buy a whole new system.
We paid $3000 plus dollars for a security system that NEVER worked and have never received ANY compensation from the company that sold it to us. I definitely feel that we have been ripped off big time and would like other people to hear of this company in order to avoid doing business with them.
Thanks for any help you can offer in this matter.
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