I have phoned, I have written this company is insulated against any and all attempts to have meaningful contacts to resolve any issues. If you have Time Warner Cable or Cablevison or DirectTV or Dish Network... KEEP IT you are better off... I have tried all by Dish Network but a friend is very satisfied with the price and quality of the image... I can live with any of the other services (especially cable) but not FIOS.
Firstly the picture quality was not visibly better... Same as cable. The FIOS internet... The Verizon DSL is
just as fast for web browsing and (yest it is somewhat faster on downloads but unless you are an iTunes junkie... Who downloads all the time... Nostly you surf (and $17.99 for DSL vs. About $50 (or more) for FISO is a waste of money.
Now the Verizon Freedom Phone service... My old phone service with Verizon was fine... This new digital service has all sorts of crackle and pops in the line and an annoying rhythmic rumble. All of that disaster is nearly meaningless... YOU CAN'T BELIEVE HOW BAD THE FIOS TV IS they take 4 hours to drill holes in your garage and attach several electrical devices and backs ups which you have to bear the energy cost on... For what... For nothing beneficial.
THE YOUNG SALESMAN WHO WENT DOOR TO DOOR TOLD ME MY SIGN UP ACTIVATION COSTS ABOUT $40 and would be reimbursed either through a $200 gift certificate at Best Buy or they would give me a Sharp HD TV... My choice of bonus... That was 5 months ago now... And they just about don't acknowledge I even exist as a customer when it comes to a bonus... THEY DO however ACKNOWLEDGE THAT I AM TO PAY FOR THIS SERVICE MONTHLY.
Originally the THE YOUNG DOOR TO DOOR SALESMAN (be smart slam the door in his face!) TOLD ME MY COST FOR 2 Years would be $94 a month. Plus $10 for the 2 extras boxes I ordered. My bills have been out of sight for the past several months about $162 for February... $270 for January... And $140 for December (APPARENTLY before they really got the SIR CHARGE BALL ROLLING)... Unlike Vonage Phone service or Cable phone service... You have about $35 dollars in taxes minimum each month.
Now as to the FIOS picture... Because it is optic as opposed to good old copper cable... There are momentary lapse... in picture and sound delivery because of the either tinny Motorola cable box can't keep up with the optic cable or the optic cable has small imperfections along the route. Which cause sound to break up (words to be lost) and pictures to glitch out (as if you had a defect or scratch on a DVD you were watching.) This almost never happens with cable.
NOW I HAVE SAVED THE BEST TO THE LAST... And believe me... You better be reading this far! Effective april fios tv will be eliminating all the basic broadcast channels and every other channe from their tv system unless you have a box... That right the 40 channel my other tv sets get will be eliminated after they promised me i would have them... This seem to violate the very contracts we signed... I would hope opens up a class action against them. Every set whether new HD or not will not work without a stinking little energy wasting Motorola box... The won't even display what channel you are one... And gets hot as hell to fry an egg on... I currently have to turn my Motorola 2500 boxes off at night because they get so hot during the day of usage... You cant even keep your hand on top of them... (I can only imagine what a hazard they will present in July!!!).
Now every set will need a box that will be 6 boxes for 6 sets in my home and each box is drawing energy. Friends three of my TV sets are less than a year old. Two are less than 3 months old... Yet they are incompatable with Verizon starting in April. A new 32 in HDTV Sony Bravia... No good... A new 27 inch Samsung HDTV no good... A 12 month old 37 inch Sylvania HDTV no good... According to the new rules laid down by Verizon., all will need boxes in order to get even a local channel. Know that before you are an idiot like me and sign up.
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