I contracted with American Marketing Services for them to provide telemarketing services. After signing a contract with them, and paying them, I discovered that the telemarketing services were significantly different than what was advertised (i.E. People were being lied to on the phone) by speaking both with unhappy folks who had been called by this company on my behalf and by the telemarketers themselves. They also claimed to be different from other companies-and in fact they were operating under a different name 5 years ago when I was with MetLife and did the same exact thing-these people are SCAM ARTISTS-STAY AWAY AT ALL COSTS!!!
Several attempts were made by me to correct the problem with the owners, but Mark and Sara Sugarman (who run the company) have lied to me on several occasions and are apparently unwilling to work with me to solve this issue. It is also apparent that they are unable to perform the services that they advertise but have refused to issue a refund to me.
I also have discovered (after the fact) that this company has a long history of doing this to other business people like myself and have run several different businesses (Appointment setters of America, Annuity-Appointments.com, annuitypresentations.net American Marketing Services, etc. Etc. Etc.) and also have several aliases. Unfortunately, I didn't stumble upon this website sooner or I would have avoided them completely.
This company has a long history of what amounts to fraud. Basically what happens, from my understanding and personal experience, is this: you are told that telemarketers will book 30 appointments for you 1 each day, 2 if you want them to book 2 per day. You are guaranteed $500,000 a month in premium available to roll over (for annuity presentations) per month. Then, after you pay, you are told a different story. No appointments are booked on Monday, Saturday or Sunday (who wants to work on the weekend anyway?). No Monday appointments are a bummer because that's the first day of the work week.
Then, when you go to these appointments, the people are either 1) confused as to what this is all about or 2) annoyed, hostile, or angry and do not want an appointment with you.
Often times you are lied to by the telemarketers. They'll tell you that the individual has an annuity, or IRA that they'd like reviewed and you get there to find out that either 1) the person doesn't have an IRA, or 2) the person was told that you were there to drop off a brochure and that's it.
They say that they'll replace any bad appointments, bad meaning any appointment that doesn't result in a presentation, but all of them are bad. So what's the guarantee worth? If they keep replacing bad leads with more bad leads the whole 'service' is really no service at all.
Also, if you're not doing so well with appointments, Mark himself may offer to work your account to get you some solid appointments, then, he makes up excuses as to why he hasn't been able to work your account.
All the while, both Sara and Mark try to talk over you and bully you off the phone when you call in with a problem. Mark even hung up on me once, and I called right back to find out why. I never got a reason just more bogus, empty promises about better appointments 'next time'.
They obviously are incompetent at their job and cannot provide the service they offer, but you don't find that out until after you've paid.
I have filed suit against this company in my state.
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