Usacomplaints.com » Shops, Products, Services » Complaint / Review: Telemarketing 21, Jennifer Opra - Telemarketing21.com Trying to rip us off. #280364

Complaint / Review
Telemarketing 21, Jennifer Opra
Telemarketing21.com Trying to rip us off

Jennifer Opra came to our company to generate them Medicare Advantage Appointments. Basically overflow work from their company. We took on the project and they purchased 200 Hours for $2,000.00 When I tried to process through PayPal it denied the credit card. Due to the fact they can no longer use PayPal with that Credit Card as PayPal has blocked it, So I sent them a payment a link through Google Checkout, Jennifer Oprah the Vice President of Telemarketing 21 purchased using her Credit Card Through Google Checkout. As in the contract we did not guarantee and (xx) amount of leads in 200 hours. They wanted 500 appointments generated, but we did state that could be a goal but it was not promised. During the 200 hours we generated over 250 leads for Telemarketing 21. Which we felt was very good. As we rushed the services for them. Thia was all done in one week. We did not charge a fee for the rush, the rush meaning they paid and we started calling within 48 hours. All appointments were of good quality and we never received any bad complaints as of the quality from Telemarketing 21. If we would have we would of given them the option to replace those leads that were no shows. AS we always want to our appointments to be good strong appointments. Now telemarketing is trying to do a charge back through google checkout on us. Which is very upsetting as we gave them 200 hours of service, they agreed to contract which stated no certain amount of leads were guaranteed. I should of known when PayPal turned the payment down, we should of flagged it and not of tried another payment source. But Jennifer Opra stated they shut their PayPal down and that is why. I have sent all responses and emails and contract to Google Checkout and I am hoping that Telemarketing 21 reads this posting and drops the charge back, as they should KNOW they are IN THE WRONG and this charge back is ridiculous. Please be advised I will fight this completely and you should be receiving letter from our attorney, and a filing will be made to the BBB of Texas if this charge back goes through, and if it results in a charge back as the contract states: Any accounts that result in a credit card charge back will still be held accountable for payment; therefore, any charges with be sent to %. You will be turned into to a collection agency. This was very clear in contract.

Thank You


Offender: Telemarketing 21, Jennifer Opra

Country: USA   State: Texas   City: McKinney
Address: 9925 Coolidge Dr
Phone: 2144917160

Category: Shops, Products, Services

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