Usacomplaints.com » Shops, Products, Services » Complaint / Review: T-mobi, e - T-mobile text messaging ripoff. #273755

Complaint / Review
T-mobi, e
T-mobile text messaging ripoff

I too am infuriated by the text messaging ripoffs being done by T-mobile

As soon as I activated my new phone, I started recieving texts from the teenage girls that thought this number still belonged to one of there friends. After contacting T-mobile about this, I was given the same lame excuse about not blocking texting because T-mobile 'MAY' need to send me an important message. After enduring too many charges on both my phone and my daughters I reluctantly added the 400 message package to my daughters phone at another 10$ a month (anything to get a dime)

Now lets fast forward 9 months when some boy my daughter meets decides everybody has unlimited texting and sends 2,164 messages in a month too increase my bill by over 200$. So now because T-mobile 'might' send me a message, I have an outrageous bill to pay and when I call about that I'm told I should have gotten the unlimited package and they cant do anything about the overages. WHY? Why? Why? They should have it set up so that when a child goes over their set message number then either they cant text anymore or the parent is notified, they cant honestly think that I would have allowed all the extra charges! But I guess thats how they get their millions every year, by ripping off honest people like us. Or do a one time waiver of extreme overages such as this.
I completely agree that a lawsuit is order and would join one in a minute.

Now I'm getting shutoff notices from them because I cant pay a 265.00 cell phone bill and If shutoff I either have to pay bill and more activation fees or I cancel service and have to pay 200$ per phone AND still be stuck with phone bill, and then it gets turned into credit bureau and I get black mark on my credit all because of text messaging and the chance that T-mobile 'might' send me an important message. This has got to be the biggest scam and ripoff I;ve ever seen.

Thanks T-mobile for ruining my first cell phone experience and ruining my credit!!


Offender: T-mobi, e

Country: USA
Site:

Category: Shops, Products, Services

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