Usacomplaints.com » Shops, Products, Services » Complaint / Review: Timeshare Solutions, Marketing & Advertizing, Bill Armstrong, Bill Ellis, Bob Downey - Beware—this company has several people claiming big promises. #267280

Complaint / Review
Timeshare Solutions, Marketing & Advertizing, Bill Armstrong, Bill Ellis, Bob Downey
Beware—this company has several people claiming big promises

We were called by this company in April. For $199.00 they would list our timeshare-if after 9 months, and no sale, they would continue to sell at no additional costs, and they would re-imburse the $199.00. A man by the name of Bill Ellis, told us if sold, they would take a 4% commission. On August
17, Ellis called back and told us he had great news. They had a buyer willing to pay $23,500 for our timeshare. The buyer was not willing to pay the closing costs however, and that we had to pay the $600.00 upfront. The closing would take place in 45 to 60 days.

At the end of Oct, I called Ellis again to find out what the hold-up was, as we had heard nothing. I left a message through a secretary. I received a return call from a person by the name of Bob Downey, that apologized up and down, and told us that no one should have promised 60 days, as they couldn't close until 90 days. I told him that was not the deal. He became obnoxious and told me not to call him until the 90 days was up. If I hadn't received the papers in 2 weeks, to call him, until then, he didn't want to be called again.

We waited the 2 weeks, and again called. This was on Monday, Dec. 3rd. 2007. He told me again to call him back if papers weren't to us by Fri. Dec 7. Called on Dec. 7th, he was not available. Called repeatedly all the following week. Finally talked to him personally on Dec. 13. He told me he had good news and bad news. The company that had promised to purchase the timeshare had backed out—but he had it resold, and to call him in 2 weeks.

At this point, I already knew that this was a scam. I had called the Better Business Bureau in Nevada at 702-320-4500 to inquire. They informed me that this company had formerly done business under a different name, with the owner identified as Bill Armstrong. I found this ironic, as the person that initially called us was Bill Ellis. We were no longer able to talk to him, and were now dealing with this Bob Downey.

At this point I advised Downey that I suspected this was a scam, and told him what the Better Business Bureau had told me. Again-he became beligerant and yelled at me over, and hung up, since then we have not been able to contact them. Their voice mail at their supplied number is full. I have e-mailed them, demanding a 48-hour reimbursement to our CC&but nothing. I have faxed them. Again Nothing. These people are ruthless liars.

I told them the reason we were selling was because of a granchild born 16 weeks prematurely, and the hospital bill would be over one million dollars. I begged Bill Ellis not to rip me off-and he made all kinds of promises. I researched this company, and couldn't find anything negative under their name... If only I had known about Bill armstrong and Bob Downey. Can anyone help?



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