Usacomplaints.com » Shops, Products, Services » Complaint / Review: Brinks Home Security - Slipping in a 3 year contract for a simple repair to their equipment Silver Spring. #266685

Complaint / Review
Brinks Home Security
Slipping in a 3 year contract for a simple repair to their equipment Silver Spring

Brinks is supposed to be protecting your home, but instead they will weasel any chance to rip you off. For instance, when they install equipment, and then it breaks, you find out that it is THEIR equipment, but YOU have to pay to fix it. So then they come out, and want to charge you a couple hundred to replace their piece of junk system, OR, you pay it off as $5 month in an "extended service agreement". What you don't know, unless you read the incredibly fine print, is that they just signed you up for a new 3 year contract, with no cancellation fees. You have to pay it out. I specifically ask the technician if this was extending the contract, and he said no. This is just shady business practice. Don't patronize them.

By the way, take a real close look at what the are obligated to do, or not, when your alarm goes off. You'll be surprised.


Offender: Brinks Home Security

Country: USA   State: Maryland   City: Frederick
Address: 5111 Pegasus COurt, Suite A
Phone: 3016240074

Category: Shops, Products, Services

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