On 18 Sept, 02, I called ILD Teleservices to Complain about a bill on my Verizon Phone Bill for $29.95.90 Fed Tax, for Nat'l Online Intrnt Services. My wife called to complain on 17 Sept, 02, about the same bill. I talked to Tray (ID Number 116) and his supervisor Rubin (No ID Provided) When I asked to talk to Rubins Supervisor, he replied that his supervisor
was a Mr. Surges who was out of the Country until Dec. The bill is for a Web Page that my wife allegedly agreed to in July. A packet of information on the Services was also allegedly mailed in July, but never received.
My wife agreed to recieve the advertising packet, but didn't agree to the Services. As a small Virginia Business, we are very cautious in how we spend our advertising dollars. We do not have the type of business that needs a National Web Page. According to Rubin we allegedly accepted the service by receiving their (1 (800) 511-2077 telephone number.
We are tired of Telemarketing people constantly calling us at our home and our place of business. We are tired of Telephone companies switching our phone service without our permision.
Martin
Lottsburg, Virginia
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