I applied for a cash advance and got $31.98 deducted from my checking account for "Identity protections". I never applied for that. At first they didnt have any information on my and when I faxed over my bank statement, all of a sudden I was the one who agreed to the service and the fee is non refundable.
I did check the website which I applied for the cash advance and yes this offer is on the same page which does state that there is a fee of $31.98 per month if chosed. I DID NOT CHOOSE THIS! I WOULD not sign up for this stupid offer. I did speak to online persons who told me to call. I did three times and each time I was on hold for over 15 minuted. Finally, a lady told me that there is nothing that she can do and I indeed signed up for this. I told her I was going to report them and she told me I better do my research before I filed a complaint.
I know it might not be a lot of money, but when it is taked from me without my permission it can be $5 dollars and I will still be flaming mad. I WANT MY MONEY BACK!!!
Please help.
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