Usacomplaints.com » Shops, Products, Services » Complaint / Review: T-mobile - Changed Plans NO BILLS NO PAPER OR ONLINE BILLS NOW ripoff. #236492

Complaint / Review
T-mobile
Changed Plans NO BILLS NO PAPER OR ONLINE BILLS NOW ripoff

We have not changed the address on the bills since 7/06.
My contract ended in 10/06
My new husband's ended in 2/07
In the middle of 3/07 we decided it would be easier to have one bill.
We changed from individual plans to a family plan.
We have not received bills for the family plan in 3/07,4/07,6/07 or 8/07.
We do not currently have bills for the individual plans anymore since they ended.
Our bill is due tomorrow (8/03) and I have taken us off of the EasyPay program so that they would be forced to send us a bill - I was WRONG!
I have sent them an email complaining once again that I have not received a bill at all.
I will call them later again to remind them that I have not received a bill.
Hopefully they will not keep switching me like the two previous times.


Offender: T-mobile

Country: USA
Site:

Category: Shops, Products, Services

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