Usacomplaints.com » Shops, Products, Services » Complaint / Review: A&E Factory Service / Warranty Repair Maytag - Deceptive business practices!. #234612

Complaint / Review
A&E Factory Service / Warranty Repair Maytag
Deceptive business practices!

We've a Maytag fridge that's just 2 yrs old; it's under guarantee therefore Maytag delivered A&E Factory Support to repair it. On 22 July the specialist decided there is a Freon flow, replenish the point and explained to contact 800 905 9505 when the device ceased cooling again within thirty days. It got significantly less than per week for that fresh Freon to trickle out I planned another visit for 6 July. They man never arrived as planned. I named 800 905 9505 many times throughout the day plus they believed to uphold.By 6:00 PM I named to express we were no further accessible plus they stated it seemed the specialist never turned up for function and that I will have to rescheduled. I expected them why they'd not understand a specialist hadn't found up for function by late morning. The first they might get me in was 20 September. On 20 September we waited all day long. At 1:30 we named 800 905 9505 plus they informed us the specialist had two visits before us; they'd text him to contact us. At 3:00 an A&E specialist reached our friend's home. This really is right nearby highlighting our home. We believed he'd the incorrect house-but actually our friend was obtaining support to get a fridge. I named 800 905 9505 to inform them we'd not noticed in the specialist. They stated our visit was damaged and that I would need to reschedule.

I asked to get a boss and got a lady called "Mary". I told Linda there is an A&E specialist nearby which I really talked with him. She'd not allow this person arrived at our home and stated I'd to hold back until another starting (they just assist our region on Fridays). I informed her number, I'd previously waited nearly per month plus they had a need to fulfill their dedication. She said no. I expected her why they'd not named me to stop when they already realized I had been damaged. Why did they wait till I named to inform me this??? Jane stated administration ended and that was that. I informed her I'd consider them to small claims court. Jane said "proceed if you like to". I informed her used to do not need to, the awful support was making me into this. She stated she was removing me in the listing of support calls and created research she was holding up. Jane subsequently explained to "possess a good evening". The A&E specialist was at our friendis for roughly 15—20 minutes and remaining. It's obvious That The&E picks and decides their support calls centered on expenses to Maytag, Sears Along With A&E. Therefore today I've to document a match in small claims court. It'll be fascinating to listen to why they might proceed right nearby although not my location.



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