I joined Bio Performance on June 2. Immediatly after looking at my website I saw where others had complained that they had difficulty recruiting because there was no way of contacting a live person at cutomer service.
I knew right then I did not want to be involved with this company. I e mailed to support two times with no responce. The third email was a threat that if I didn't hear from someone right away I would contact athorities.
I had been trying to contact the company for over two weeks. I went through the web site and, sure enough there was no contact numbers to be found. So i called my bank 6/3/07 to stop payment on the check.
Two days later I found my account overdrawn by almost $200. Bio Performance had filed an electronic check they knew there would be no way to stop the transaction because they did not provide acess to customer service.
On 6/27/07 I spoke with customer service, It was the most disorganized companies I have ever seen. The President of the company Ernest Land accused me of stealing from him.
They had mailed the product to my sponser in her name with no referance to me in the package, the address they sent it was not on my original application.
I explained to Mr. Land, that the there was not refrence to me and my sponce had ordered before me and by 6/27/07 have not received her order. I asked him to stop her order and refund my money.
Mr. Land's was not interested in settleing the dispute or seeing that the error was on them. He screamed at me and talked to me very nasty. It is hard to believe he was actually the president of a company. Very unprofessional.
Bio Performance was shut down about a year ago because of fraud. They were suppose to have won their case in court. I will also be filing a dispute with the Atorney General in Texas. I have until 7/16/07.
I would like to talk with someone if it's possible. I feel violated and I want my $191.70 back in my account. I should have a right to cancel if I want to.
Laurna
Baltimore, Maryland
U.S.A.
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