I ordered the MagicJack, received it, but never opened it because I was still trying to ascertain the cost/involvement of dropping my land line. Turns out that I would not be able to drop my land line without a ton of hassle, so I opted to return the MagicJack. When I requested an RMA, they refused me because I was past the 30-day return deadline. Their customer service was HORRIBLE. I even spoke to a "supervisor" who was more rude than the customer rep! They were not interested at all in my plight and would not provide me any info about management or anyone else to contact. To date, I am stuck with the unopened product and the bill for the product. WHAT A HUGE RIP OFF! I even e-mailed their site and of course got no response... Companies like this should be illegal.
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