In 1997 I was slammed by Sprint. It all started when I received a phone call from my local cable company. They asked me if I would like to switch to Sprint and in return I would receive $5 off my cable bill every month. I said " No thank you ".
About a month later, I received a bill from Sprint. I called Sprint and asked them why I have a bill from them, as I never requested their service.
They told me they were authorized to switch my service through my cable company, due to the "special promotion" going on at that time. I told them I received a "special promotion" phone call from my cable company and that I had refused it. I was then told that I needed to call my cable company to dispute this.
I called my cable company and was told that they had no authorization to switch my service and I needed to call Sprint to resolve the matter.
Realizing I was getting the run around, I called my original phone service provider, (AT$T) and they told me to pay THEM (NOT Sprint) and they would take care of the matter for me. AT$T, My original provider said I had been slammed and they would immediately switch me back over.
I was immediately switched back to my original provider and I paid the amount owed.
To this day, the bill is still on my credit report as delinquent. I now have attorneys sending me letters for collection. I have called the AT&T and they tell me they can't help me, because the account doesn't exsist anymore. I have tried to call Sprint, but cannot get hold of a live person. I have called the cable company, but they say they cannot help me.
I have also called the attorney's office that is sending the collection letters. After relating the story to the young lady that "only deals with Sprint collection accounts", she told me she "just doesn't know". After asking her if there was anyone there that MIGHT KNOW SOMETHING, to HELP me resolve this matter, she replied "
Well, I am the only one here that deals with Sprint cases, and I just dont know... Giggle giggle... I have never heard of this kind of thing before in my whole life." After several more " I just don't know's" and stupid giggles, I thanked her for her "help" and hung up.
I am at my wits end with this sprint bs!!!
Andrea
Woodstock, Illinois
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