Usacomplaints.com » Shops, Products, Services » Complaint / Review: Sears - Customer support, and perspective. #211322

Complaint / Review
Sears
Customer support, and perspective

I've usually created my main equipment, and home theatre acquisitions through sears, and certainly will acknowledge I've been pleased with what I purchased. I believe what got in my experience was this past year in March we purchased a fresh frig through sears, had them provide and put up the system. Fourteen days later, we arrived home from function, discovered the frig had ceased operating and anything in aspect was poor. Sears did rapidly send us to some nearby support ensemble and he rapidly replied towards the home to inform us our compressor choose to go bad. After I spoke to sears again, due to my problem of purchasing a fresh frig and also the compressor failing so quickly I sensed I had been obtaining an attitude in the customer support representative about the point. Essentially I wasn’t furious concerning the disappointment but worried of purchasing a device that would be a. I believe with any organization that offers countless devices annually to clients throughout, minimal they are able to do is possess a client repetition that's prepared to clarify plans and support must people, in the place of being brief, and provide no answers to concerns. I’m sure I'm just like a large amount of people available, should you invest $800.00 bucks on the merchandise also it fails within the first month you'd be normally worried, and need to make sure your being looked after. I didn’t experience it in the client representative. Sadly for my next major equipment purchase I'll broaden my research and examine other rivals. Perhaps their customer support representatives is likely to be only a bit little more pleasant, and perhaps clarify themselves and organization guidelines better.


Offender: Sears

Country: USA

Category: Shops, Products, Services

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