I moved out of Flagstaff on 10/13/06. On 10/12/06, I brought all the Sparkletts equipment I had to their local office and turned it in, and was promised a refund of the balance I had left on my account. I was assured the refund would be sent to me within 4-6 weeks. The refund amount is $68.83. I called them back in November to follow up on the refund, and was told it would take possibly another week or two, and that they would re-transmit the request to the correct office for processing. I still haven't received my refund. I lodged a complaint with the BBB, and they have refused to respond. I've now contacted a lawyer.
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